Alarms Vs. Alerts

Alarms Vs. Alerts

What is an Alarm?  In any given facility, multiple safety and security alarms can be at work. Typically, these work independently of one another and serve only one function. Let’s use an example of a fire alarm. The alarm will only give an audio signal when a...
The Great SIParator

The Great SIParator

SBC’s are more than SIP trunks. On this episode, Chuck has guests from Ingate Systems to discuss Session Border Controllers. We define their role, when you need one, and options for deployment. Listen to all Hiscall Technology Podcasts Here:
The Great SIParator

SIP Away!

Session Initiation Protocol (SIP) has changed enterprise communications. On this episode, we discuss SIP and its use in business communications applications, desk phones, and SIP trunks. Listen to all Hiscall Technology Podcasts Here:
The Great SIParator

Cyber Actors

Every day, every hour, businesses all over the world are at risk of the consequence from cyber security threats! Knowledge is power! Our awareness of cybersecurity threats and hackers is one of the best ways we can prepare and defend our systems against an attack....
The Great SIParator

Cybersecurity is Deceptive

Cybercriminals use increasingly sophisticated techniques to trick and manipulate people to provide sensitive information, credentials, or access to network systems. On this episode we discuss some of the most common social engineering techniques used by...
Unified Communications is here to stay!

Unified Communications is here to stay!

Unified Communications is not a new term in our industry, but Unified Communications (UC) for your business is more important than ever! UC enables businesses to keep communication going by offering several options to communicate. No matter the size of your business,...
Redundancy is Critical

Redundancy is Critical

On a recent Hiscall Technology Podcast, Hiscall President/CEO Gary Luffman stated, “Redundancy is critical.”  Not having redundancy of your communication resources is very risky.  If an outage occurs, can your business afford to have all of your communication channels...
Is Your Communication System Compliant with 911 Regulations?

Is Your Communication System Compliant with 911 Regulations?

Dialing 911 in the United States is supposed to connect you to the nearest emergency dispatch center. But what if 911 is dialed from a multi-story office building? Do you know which extension made the call? Is that person located on the 1st floor or the 6th floor?...
The Great SIParator

You’ve Got To Be Tough . . . Celebrating 25 Years

Many companies come and go through the years. Reaching 25 years in business is worthy of a celebration. On this episode, Chuck is joined by Hiscall President and CEO to discuss 25 years in business, changing technologies, and moving forward. Hiscall wishes you a...