Serving All Your Business Communication Needs
Exceptional Service All in One Place
Hiscall provides exceptional service to our customers by being a one-stop resource for all your business communication needs.
Dedicated to Honesty and Responsive Care
Expert Support and Service You Can Trust
We don’t just sell you the technology; we provide you with SERVICE.
With Hiscall’s knowledgeable in-house customer service department and technical and engineering staff, customers find comprehensive communications-related competencies in a single provider and unparalleled customer service – a bedrock belief in treating customers with dignity, honesty, and responsiveness.
A Legacy of Exceptional Service
30 Plus Years of Business
Since 1996, Hiscall has provided exceptional service to our customers for all business communication needs. Using a business philosophy of “Do Unto Others As You Would Have Them Do Unto You.” – Luke 6:31, Hiscall is the perfect partner for your business communications. As a Hiscall customer, we treat you with friendliness, honesty, and respect.
Priority Support You Can Rely On
24/7/365 Service & Dispatch
Hiscall strives to provide the highest level of service and support for our customers. We have priority dispatch services available 24/7/365 with US-based customer support.
Our Dispatchers use the latest technology and GPS tracking of all company vehicles to dispatch technicians for all service calls, including emergencies. When appropriate, they direct customer calls to technicians and engineers to resolve items such as trouble-shooting or minor programming changes.
Delivering Quality Products and Service
On-Site and Remote Tech Support
Did you know that 80-90% of service issues can be resolved remotely?
This allows for quicker response time from our technicians and engineers. If service issues require an on-site technician, you can rest assured that the Hiscall technician will arrive prepared and knowledgeable of the product(s) in question.
Hiscall technicians and engineers are certified with a variety of our manufacturer’s certifications that are kept current and independently verified.