Maintenance Agreements

HISCALL offers a variety of maintenance options for each customer’s application. Maintenance agreements can be individually designed to meet each company’s particular needs. Whether it's 8am-5pm, 24hrs a day, full or partial service contracts are available. No matter which contract you select, you receive the following standard items:

HISCALL Maintenance offers:

No charge for 1st 30 minutes of remote changes (when available)
Remote Access trouble reporting (you must provide telco line to access)
Free Help desk support
Free trip charge for maintenance problems
Free parts and labor for items covered under Warranty and Maintenance
Priority dispatch when problems arise
Qualified, trained, certified, & knowledgeable personnel
Local access to $2 million dollars of inventory
24 X 7 Technical Services Organization (TSO)
Full-Service Business Partner – Certified Technicians, Project Managers, Software Specialists, On-site Trainers, Account Consultants, Cabling and Data & TSO