It Takes Only One to Make a Party

By: Chuck Culwell Recording calls can provide invaluable information and protection to businesses and call centers. In a previous Hiscall blog “Why Does Everyone Want to Record My Calls”, we discussed the benefits of call recording and quality monitoring...

Why Does Everyone Want to Record My Calls?

This conversation is being recorded for training purposes. Your call may be recorded or monitored for quality assurance. You have probably heard different variations of this standard call greeting. Businesses and call centers record and monitor calls for reasons...

Kari’s Law: Helping Remove Barriers to Dialing 911

In December 2013 Kari Hunt Dunn took her 3 children to a hotel to meet with her estranged husband, Brad Dunn. When Dunn arrived, he allegedly attacked Kari and proceeded to assault her in the bathroom. During the attack, Kari’s 9 year old daughter attempted dial...