by admin | Mar 21, 2016 | Blog, Data, Voice
You’ve spent years building a rock solid, reliable and secure communications framework. The business environment today demands that you continue to be smart about your IT investment, delivering the latest technologies within budget. One of the challenges you may be...
by admin | Mar 14, 2016 | Blog, Data, Voice
As the person responsible for IT in your company, you’ve likely faced many tough decisions about how to manage your communications technology while meeting the changing demands of your business. One decision facing many of our customers is the choice between an...
by admin | Jan 15, 2016 | Blog, Voice
What is a carrier? According to Newton’s Telecom Dictionary, one of the definitions of a carrier is “A company which provides communications circuits.” Put simply a carrier provides dial tone to homes and businesses. AT&T, Comcast and Windstream are all carriers....
by admin | Dec 18, 2015 | Blog, Data, Voice
By: Chuck Culwell An uninterruptible power system (UPS) is the central component of any well-designed power protection architecture. A UPS provides power conditioning and backup power when utility power fails. I recently encountered a power event at my house. A power...
by admin | Dec 10, 2015 | Blog, Videos, Voice
TriVium’s SonicView Call Recording solution offers businesses several options when it comes to call monitoring. Need to remember an important detail from that last conference call? Evaluate call center employees? Improve customer satisfaction? SonicView can...
by admin | Nov 25, 2015 | Blog, News, Press Releases, Voice
The Knoxville-Area Business Journal has put out their list of area telecommunication provider scored according to the number of local employees. We are very excited that Hiscall was included in that list! View the full list here. At Hiscall, we are dedicated to...