Category: Podcasts

We’re Going To Get Extreme

We’re Going To Get Extreme

Extreme Networks is the official WiFi provider of the National Football League. For the fifth year in a row, Extreme Networks is the Official Wi-Fi Analytics Provider of the Super Bowl. Following Super Bowl LIII, Extreme Networks published insights for data usage at the Big Game. The percentage of fans […]

Premier Companies – Effective Messaging on Hold

Premier Companies – Effective Messaging on Hold

Are you utilizing every opportunity to engage with your customers? When your customers call, what are they hearing when placed on hold? Effective Messaging On Hold is a proven strategy for improving the customer experience. Every business has a story to tell and a message to be heard. Businesses spend […]

Facial Recognition Podcast

Facial Recognition Podcast

Hiscall recently implemented facial recognition at our corporate office. Facial recognition is a biometric software application that captures an image and uses it to identify individuals by applying facial analysis and comparing to an existing database. The application maps an individual’s facial contours and features mathematically and stores the data […]