Category: Podcasts

Communicating and Working From Home

Communicating and Working From Home

With recent tornado’s disrupting businesses in middle Tennessee and Coronavirus impacting business around the world, implementing alternatives for working has become increasingly important to businesses. Extending business communications to work-at-home or remote workers is valuable for business continuity and disaster recovery. On this episode, our host Chuck Culwell discusses some […]

A Mile Wide An Inch Deep

A Mile Wide An Inch Deep

An interesting conversation with Tom Ward, Complex Applications Specialist at Hiscall. Tom is well versed in technologies across the industry. We celebrate his 2019 successes and interesting technologies that solve unique problems for customers, including UCaaS, CCaaS, and advancements in overhead paging. *Editor Note: Restaurant referenced in podcast episode is […]

Addressing the Office FAX

Addressing the Office FAX

FAX is one of the oldest communications technologies and still widely used today. On this episode, Tina Caudle discusses Sangoma’s solution addressing FAX for modern communications networks. FAXstation is a cost effective, reliable, and secure FAX over IP (FoIP) solution. Listen to all Hiscall Technology Podcasts Here:

A CEO’s Vision

A CEO’s Vision

If you take care of customers, the bottom line will take care of itself. Gary Luffman, President & CEO of Hiscall, is our guest on this episode. We discuss Hiscall’s story from his vision to start a new business, its evolution, and plans for 2020. Listen to all Hiscall Technology […]

Not Just The Tech

Not Just The Tech

Jim Sevier says, “Technology does not make things better. It only amplifies what is currently happening.” Jim is coach and business consultant. His program “The Coachable” teaches navigating transitions and leveraging technology to be better. On this episode we discuss partnering for nirvana. Listen to all Hiscall Technology Podcasts Here:

Another Device, Another Call

Another Device, Another Call

When it comes to business communications devices, one size does not fit all. While the desktop phone may remain the preferred device for business communications, softphone and mobile device usage is increasing. On this episode we explore recent findings related to device usage. Chuck also provides a quick recap of […]

To BICSI or Not To BICSI

To BICSI or Not To BICSI

BICSI certifications are very important to ensure your vendor is current and installing your infrastructure to current standards and codes. On this episode, we talk with Hiscall Director of Operations Lucas Luffman and Operations Manager Joseph Hines. Hiscall’s infrastructure department has become a big part of the business. In large […]

Stop Voice SPAM & Robocalls Part 2

Stop Voice SPAM & Robocalls Part 2

After defining the Voice Spam problem in part 1 of this episode with Mutare, part 2 describes the technical details and requirements of the solution. We continue our conversation with Rich Quatrocchi on Mutare’s enterprise Spam Filter application.   Listen to all Hiscall Technology Podcasts Here:

Stop Voice SPAM & Robocalls – Part 1

Stop Voice SPAM & Robocalls – Part 1

Are robocalls robbing your company of productivity and dollars? Mutare Software joins us on this episode to discuss Mutare SPAM Filter. Part 1 of the conversation defines the problem and quantifies it in lost dollars, lost time, and lost productivity.   Listen to all Hiscall Technology Podcasts Here:

Tech Talk with Tony

Tech Talk with Tony

Chuck is joined by Hiscall Director of Sales to talk tech news. We talk state of Hiscall sales, Hiscall updates, and industry news, including Avaya and RingCentral partnership and new President & CEO at Mitel.   Listen to all Hiscall Technology Podcasts Here: