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At the risk of jeopardizing my reputation, I admit to really like a flip phone. Go ahead chuckle. I like how a flip phone feels in my hand and follows the contour of my face when holding the phone to my head. I like it is small and easily […]
We’re Going To Get Extreme
Extreme Networks is the official WiFi provider of the National Football League. For the fifth year in a row, Extreme Networks is the Official Wi-Fi Analytics Provider of the Super Bowl. Following Super Bowl LIII, Extreme Networks published insights for data usage at the Big Game. The percentage of fans […]
Premier Companies – Effective Messaging on Hold
Are you utilizing every opportunity to engage with your customers? When your customers call, what are they hearing when placed on hold? Effective Messaging On Hold is a proven strategy for improving the customer experience. Every business has a story to tell and a message to be heard. Businesses spend […]
Facial Recognition Podcast
Hiscall recently implemented facial recognition at our corporate office. Facial recognition is a biometric software application that captures an image and uses it to identify individuals by applying facial analysis and comparing to an existing database. The application maps an individual’s facial contours and features mathematically and stores the data […]
HTS2018 – Let the Celebration Begin!
We hope you will join us for our 10th Annual Hiscall Technology Showcase (HTS2018) on August 14th. HTS2018 will be held in Dickson, TN at the Renaissance Center. The Renaissance Center is a state-of-the-art performing arts and learning center. We are putting together an enjoyable day for HTS2018 and the […]
Better Classroom Engagement is the Wave of the Future with Active Learning Classrooms
Today’s K-12 students are true digital natives. They are accustomed to technology and engaging through sophisticated, fast, consumer-friendly applications available anytime and anywhere. This makes it more challenging for teachers to catch and hold students’ attention. And with increasing emphasis on the value of teamwork and collaborative learning, educators are […]
What is Call Back Messaging?
“Your business is very important to us…. please hold for the next available representative…….” Sound familiar? Hearing a message like that can be very frustrating, especially in today’s time when everyone is in a hurry. Imagine instead of the usual on-hold message, you hear; ……” If you would like to […]
Is Your Business Considering Managed Services?
Your business communication system demands a host of tools: such as desk and mobile phones, email, instant messaging, voicemail, presence information and audio, video and web conferencing. Once the equipment is purchased, you quickly discover that the unexpected cost of ownership, service, maintenance, programming, software license renewal, backups, updates can […]
With warm weather, come more threats to your technology components!
With warm weather quickly approaching, it can be easy to forget the threat of storms, hurricanes, tornados and sweltering heat waves. All these threats come with the warm weather seasons. Check out the tips below provided by EATON, our partner in leading UPS Battery Backup Solutions. Keep in mind that […]
