Blog
Two Ways to Protect Your IT Investment While Leveraging the Cloud
You’ve spent years building a rock solid, reliable and secure communications framework. The business environment today demands that you continue to be smart about your IT investment, delivering the latest technologies within budget. One of the challenges you may be facing is how to maximize your current phone system while […]
Hybrid Unified Communications: The Best of Both Worlds
As the person responsible for IT in your company, you’ve likely faced many tough decisions about how to manage your communications technology while meeting the changing demands of your business. One decision facing many of our customers is the choice between an onsite (premise) phone system and moving their communications […]
inContact – The Cloud’s Silver Lining
By: Chuck Culwell Hiscall became a Value Added Reseller (VAR) for inContact in 2015. I have been following inContact as their market penetration has increased the past few years and recently had the opportunity this year to attend their Sales Kickoff and Partner Summit. I am excited inContact has been […]
FAQ: Hiscall Support Agreement
What is the Hiscall Support Agreement? The Hiscall Support Agreement (HSA) is an affordable approach to supporting and maintaining every element of your communications system. A Hiscall Support Agreement won’t tie you down with a long-term commitment and fixed cost makes it very easy to factor into your budget. We […]
FAQ: Carrier Services
What is a carrier? According to Newton’s Telecom Dictionary, one of the definitions of a carrier is “A company which provides communications circuits.” Put simply a carrier provides dial tone to homes and businesses. AT&T, Comcast and Windstream are all carriers. How can Hiscall help with my carrier services? The […]
UPS Basics: Knowledge is Power
By: Chuck Culwell An uninterruptible power system (UPS) is the central component of any well-designed power protection architecture. A UPS provides power conditioning and backup power when utility power fails. I recently encountered a power event at my house. A power hit came in through my house’s electrical infrastructure and created […]
